Warranty Information

Manufacturer Warranty Information

Many products sold by The CHI Company are covered by the original manufacturer's warranty. Warranty terms, coverage periods, and claim procedures are established by the manufacturer and may differ between product lines.

• Warranty coverage varies by manufacturer.
• Coverage periods differ depending on the product.
• Original proof of purchase may be required for warranty claims.
• Certain products may require direct manufacturer support.

Product Care & Maintenance

Proper installation, operation, and routine maintenance help maximize product performance and longevity. Always follow the manufacturer's operating instructions and recommended maintenance procedures to ensure reliable operation.

• Operate products according to the manufacturer's instructions.
• Use equipment only for its intended application.
• Inspect products periodically for normal wear.
• Replace worn or damaged components as needed.

Warranty Assistance

If you have questions regarding warranty coverage or need help identifying the correct manufacturer for your product, The CHI Company is happy to assist. We can help determine the appropriate warranty process and direct you to the correct manufacturer or service provider when applicable.

Warranty Limitations

Manufacturer warranties generally do not cover damage resulting from misuse, improper installation, abuse, accidental damage, unauthorized modifications, or normal wear and tear. Warranty eligibility is determined by the manufacturer according to their published warranty policy.