Escali is proud to offer you
a 100% Satisfaction Guarantee.We are confident that you will love your Escali
scale. If for any reason you are not completely satisfied with your Escali
scale within thirty days of purchase, please return it to your
distributor/dealer in the original packaging (in sellable/new condition) for a
In addition to our 100% Satisfaction Guarantee, Escali also guarantees most of its products against defects in material and workmanship in the product under normal use for a period of five (5) years for consumer scales and 1 year for professional scales.
Please save your receipt. You will need this when making a warranty claim or inquiry.
-The display value may be
affected by electromagnetic disturbances from other electronic equipment that
operate near your scale, such as radios, microwaves, cell phones etc. If this
occurs, move the device that is causing the disturbance and turn the scale off
-Make sure your scale is at normal room temperature. If your scale is not at normal room temperature, please wait several hours before using it.
-Only use your scale on a stable horizontal surface.
-Escali scales are precision instruments, and should be taken care of as such.
Please contact Escali for warranty service via our Online Warranty Form (Click Here).
You are solely responsible for failure of the product which results from misapplication, alteration or abuse of the product, and Escali and The CHI Company assumes no liability as to the consequence of such events under the terms of the warranty.